frequently asked questions
Do you ship to my country?
Yes, I ship to all countries, ALL, A-L-L. EVERY-SINGLE-ONE. TO ALL COUNTRIES THAT ARE PART OF THIS EARTH.
Will my package come with a tracking number?
Yes! All packages include tracking number.
What kind of shipping method do you use?
Packages can be sent by Airmail, EMS and Surface Shipping.
Can I get my package by EMS? I don't want to pay that much for shipping fee tho!!
Well, then Houston we will have a problem.
I checked my tracking number and my package hasn't moved?!! Where is it?!!!
Airmail packages take 2-4 weeks to reach their destination.
MY PACKAGE IS NOT MOVING!!! I WROTE TO YOU, WHY ARE YOU NOT REPLYING?!!!!
Unless 3 weeks has passed after you package has been shipped then I won't reply any message regarding 'WHERE IS MY PACKAGE?!'.
I think my package is lost! I want a refund.
If there is no news about your package after 6 weeks has passed, counting from the day your package left the country, we can open a case at Korean Post Office and ask them to track your package so they can try to find it. Please keep in mind the 6 weeks mark is not set by me, but by Korean Post Office, I cannot go before the 6 weeks has passed because they will not accept to open a case, it's their rule.
My product came broken! I want a refund or a new product!!
When I prepare packages I make sure all products are well packed, bubble wrap, paper and, if needed, even, air-filled pillows are used.
I will be in Seoul, can we meet up to get my products?
No, I'm sorry but I do not do meet-up under any circunstance.
I forgot to pay my shipping fee and the link is not working anymore, I want my goods, please please!
I'm really sorry you weren't able to meet the deadline, however I set a deadline for a reason, and I believe a 15 days period for payment is more than enough for buyers to be able to send their payments.